How to update your NASH (National Authentication Service for Health) Certificate
Dispense Works will alert and count down every day from 30 days prior to your NASH Certificate expiring this will be in the pre-flight checks before loading Dispense Works.
Please update your NASH urgently as to complete the entire process can take over 2 weeks and not having this certificate will lose the stores ability to dispense e-scripts.
If you have already downloaded the new NASH Certificate from PRODA, please please raise a ticket here: Update my NASH Certificate
To download a new NASH Certificate:
1. Log in to your individual PRODA account here.
2. You will be prompted to enter the authentication code sent by either SMS or email. Please enter and press next.
3. Select go to service on the Health Professional Online Services (HPOS) tile.
4. Select no organisation and proceed as an individual only, click continue.
5. Select my programs.
6. Select Healthcare Identifiers and My Health Record tile.
7. Then select health care identifiers – manage existing records.
8. Select my organisation details.
9. The organisation screen will display. Select the Certificates tab on the far right. In the red box below, select “Renew” and then select “request a NASH PKI Site Certificate.”
10. Ensure your mobile number is correct on the NASH Certificate request form.
Select the two tick boxes below and save your changes.
11. When selecting save changes, the window below will display below, please select submit.
12. Once you have received the text message your certificate is ready to download via the download link.
13. Please create a folder on your desktop called NASH, and once you have downloaded the file, please add it into the folder.
14. PRODA will send you a text message to your mobile with a PIC (number) Code. This number will also need to be added into the NASH Folder.
Right click in the NASH folder > Select New – Text Document > type in the Password DO NOT include the full stop at the end.
15. Once saved in the folder, please raise a ticket here: Update my NASH Certificate
Please note this can take more than 2 weeks to complete.
Thank you.
Produced by Dispense Works: https://dkb.posworks.com.au/Content/Home.htm