Item Maintenance: Hire System
Items added to Item Maintenance can either be sold or have the option to be put on loan/ hire. This means customers have the option to hire an item instead of buying, if the item has hire settings.
Note: When the customer hires an Item it is a requirement for QCPP (quality care) that all customers sign a hire agreement. At the register the user will be prompted with a message - would you like to print your customer hire agreement = YES or NO If 'YES' two copies will be printed. One to be passed to the customer and one for store records.
Note: If an Item is marked as being a Hire Item or a Hire Deposit Item it will only be available for use in a Hire sale and will not be available to sell in a normal sale.
There are a number of steps involved when setting up your new hire system:
- Create one Hire Item for each Hire type e.g. Crutches, Breast Pumps, etc select the [9] Hire tab and flag on Hire Item
- Work out the hire value of each type base on the daily rate (stores can add their own rate locally)
- Add a new deposit Item for each hire type e.g. Crutches Deposit select the [9] Hire tab and flag the Hire Deposit Item then link the Deposit hire item to the HIRE ITEM using the field 'Deposit Hire Item' under [9] Hire System tab.
- Add the Sell for the deposit for each hire type at the full value (stores can add their own rate locally)
- Custom deposit allows the store to override the standard deposit as does no deposit
- Once Hire Items are set up the stores can then add the serial numbers to Items under [9] Hire system tab and select the Green button 'Add Hire Item' serial number are unique to store level and this is the only part of the feature that the stores can manager themselves.
- Hire options will need to be added to the CSP Register Menu (Contact PW for assistance)
- Hire agreements will need to be added into the CSP Registers.
Within each store, settings must be made in order for the hire items to be accessible on the CSP Register.
- Open and Login to the POS Works System Menu.
- Navigate to the Item Maintenance program. The name of this program in System Menu can be customised by your head office and may appear differently.
- Search and select the item for hire.
- Un-tag Maintain SOH check box. Ensure that the stocked check box is still tagged.
- A prompt message will appear .'If you turn off Maintain SOH, stock levels will not be tracked for this product. Are you sure you want to do this? Yes/ No'
- Select Yes.
- Select Tab [9] Hire System.
- Select Add Hire Item. This feature enables the store to hire out more than one of the same product. For example if the store has nine pairs of crutches, then all nine pairs of crutches can be put on the same profile. This allows users to view the status' of all the crutches at same time.
- Enter an identification code in Serial Code this is to identify all of the products being hired out. An example of an identification code would be 'Crutches 1' or 'Crutches 2', etc.
- Select Save.
- Search and select the Item Deposit.
- Un-tag Maintain SOH check box. Ensure that the 'stocked' check box is still tagged.
- A prompt message will appear. 'If you turn off Maintain SOH, stock levels will not be tracked for this product. Are you sure you want to do this? Yes/ No'
- Select Yes.
- Select Save.
In order for the system to recognise the item is for hire and not for sale there must be two item profiles set up. These two items will represent the two different charges involved in hiring an item, the deposit and the daily rent fee. The first item profile will be the product's deposit, whilst the second will be the item's daily rent amount.