4.3.2: Emergency procedure + record of employees being aware
Number
Action Required
Assessment Evidence
4.3.2
Determine emergencies that may affect the pharmacy, consumers and employees. Where possible, implement measures to prevent emergencies or minimise their potential impact. These should include:
- Armed robbery
- Bomb threat
- Extortion or threatening demand
- Fire
- Accident
- Medical emergency
Develop emergency procedures to ensure effective responses to the emergencies identified. Apply emergency procedures as required.
Emergency procedures. Documentation or demonstration that employees are aware of these procedures.
Evidence may include:
- Completed induction incorporating familiarisation with emergency procedures
- Training record
- Explanation from employees
Additional Notes:
Template Available:
- 4.3.2(1)- Emergency Procedures
- 4.3.2(2)- Bomb threat checklist
- 4.3.2(3)- Description of offender report