DispenseWorks
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Dispense EDLP Pricing
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MySL
My Script List (MySL) is an aggregated list of a patient’s current active prescriptions and is a Department of Health conformant Active Script List (ASL) Registry. MySL has been created in-line with the Australian Digital Health Agency (ADHA) Conformance Profile and ePrescription Architecture. https://mysl.com.au/
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PRODA
In this folder sits issues with PRODA, updating your B2B Device and updating your NASH Certificate.
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Dispense Works Shortcuts
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Script Queue
The Script Queue is designed to handle all script types. When prescriptions are added to the Script Queue, a list of patients and prescriptions will be shown on the Home Screen, including: Time Added - e.g. 5 mins Patient Name Number of Prescriptions (Rx) Status - e.g. Waiting Brand Preference Allergies New Medication Additional Notes - e.g. Vaccination, Pharmacist consult If the prescription was loaded from the Script Queue and the dispense record was not completed, the prescription will remain in the Script Queue. Once a prescription has been successfully dispensed, the prescription will be removed from the Script Queue. To Add an Electronic Script to the Script Queue Click Add or press [Ctrl+Q] [Ctrl+Q] function can be used anywhere in Dispense Works to add a prescription to the Script Queue An Add Script to Queue pop-up will be displayed Scan QR Code or Script Barcode A summary of prescription details will be shown 4. Select relevant details e.g. Brand Preference, Waiting, Notes etc 5. For electronic prescriptions - confirm that the Electronic Address is correct 6. Enter User Initials 7. To add another prescription, scan the QR Code or Barcode or press [Esc] Dispensing From the Script Queue From the Home Screen, press [F3] Select patient and press [Enter] or select patient and click Dispense A Dispense Script from Queue pop-up will be displayed on-screen Press [Enter] or click Dispense to load prescriptions An on-screen display will be shown in place of Medication History if is an Electronic Prescription Finish the dispense process as usual by entering User Initials If the patient has more prescriptions, the next prescription will load automatically After all prescriptions have been dispensed, the Script Checkoff screen is shown If this is an Electronic Prescription, an on-screen display will be shown Produced by Dispense Works: https://dkb.posworks.com.au/Content/Home.htm
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Searching for Deceased Patient in Dispense Works
1. Open Dispense Works. 2. Select "Tools" in the top left corner. 3. Select "Patent Maintenance" and search the patient. 4. Once you have the correct patient selected, select "Edit Patient". 5. In the Patient Details, select "Patient Preferences" and in the drop down list called Patient Status will determine if the patient is active or inactive etc. Note: A customer will be set as active automatically. A deceased patient can only be searched in Patient Maintenance (unless you change the status). A deleted patient will be completely erased and unable to retrieve back. A inactive customer or an undefined customer will not be visible on the main search page, you can search for an inactive customer in patient maintenance. (Like searching for a deceased customer). Produced by Dispense Works: https://dkb.posworks.com.au/Content/Home.htm
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Merging Patients in Dispense Works
1. Open Dispense Works 2. Select "Tools" in the top left corner. 3. Once selected, please select "Patients Merge". 4. In the Patient Merge Function, Search the patient you would like to merge. Note: Ensure the patients you are merging are correct. You are merging the left patient, into the right. The right patient will be the retained patient. This means, this will move over any dispensary history to the retained patient. 5. Select the middle arrow to perform this. 6. To confirm this patient merge, you will need to type "Merge Patient" to continue. Note: As this process is final. Please ensure you are merging the correct patients. Produced by Dispense Works: https://dkb.posworks.com.au/Content/Home.htm
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Patient Tags in Dispense Works
When a patient has been selected, Patient Tags will appear in the top left corner of the screen. These can be used to view details about the currently selected patient at a quick glance. Customising Patient Tags To customise which patient details apply to a patient: 1.Select a patient 2.Press [F8] to view Patient Details 3.Click on the checkbox next to a patient tag to enable/disable the tag Note: Some of the checkboxes are grey and cannot be clicked on as they are enabled automatically in other areas of the program e.g. ACC (customer account) is enabled if the program detects that the selected patient has been linked to a POS Works account. Produced by Dispense Works: https://dkb.posworks.com.au/Content/Home.htm
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Patient Preferences in Dispense Works
The Patient Preferences tile can be found in the Patient Maintenance [F8] screen. Within Patient Preferences, you have the ability to set individual settings for the patient. Preferred Prescriber When a Preferred Prescriber has been set for a patient, the prescriber will be selected by default when dispensing for the patient. When there is no preferred prescriber set, the previous prescriber used for that patient will load in the prescriber section, when completing a manual dispense. To add a preferred prescriber: Search for the prescriber using their name (last name followed by first name) or prescriber number Hit [Enter] to make your selection Repeat Printing Next Repeat is the default repeat printing setting for patients. You have the ability to change this to Current Repeat (for internally dispensed repeats) and Do Not Print, which will disable repeat printing for the patient. Note: This does not effect repeat printing while completing Batch Dispensing - the current repeat form will print out as standard. Capitalisation Setting The Capitalisation Setting is used to set how a patient's name and address is displayed and printed on labels and repeat forms. The following options are available to set as a Patient Preference for the Capitalisation Setting: Global - This is the default setting for a patient and will follow what is set in the Store Settings First Letter Capitalised - The first letter of each word will be capitalised UPPER CASE - All letters will be set to upper case lower case - All letters will be set to lower case Free text - The letters will appear however you type it into the Patient Details fields Preferred Electronic Address When a Preferred Electronic Address has been set for a patient, this will be automatically be selected as the electronic address the repeat token is sent to when dispensing electronic prescriptions. A yellow star will be displayed next to the preferred electronic address in the Electronic Address pop-up which is displayed when: Adding an electronic prescription to the Script Queue Dispensing an electronic prescription Reissue Token > Electronically is selected Use PES Updates TO BE DETERMINED Dollar Discount You have the ability to choose the dollar discount preference for individual patients which will override the Global Dollar Discount setting that has been set for the store (see Store Settings for more information). For example, if the global setting is set as no discount, you can set the patient preference to Discount so they receive the dollar discount for eligible prescriptions - or vice versa. If the patient preference is set to Global (default setting), they will follow the rules that have been setup in Store Settings. Note: Dispense Works applies the dollar discount in the following order of priority: Patient > Facility > Store Settings. Patient Status The Patient Status can be changed to Deceased if required which will stop them from appearing in Patient Search on the Dispense Works Home Screen. This will also stop their name from being printed on the extra family label that when safety net is reached. If the profile for the patient needs to be accessed after they have been made deceased, they can be found and made active again in Tools> Patients Maintenance. You can find more details in the article: https://bloomsthechemist.freshservice.com/support/solutions/articles/75000120932 Note: The delete option for patient status will remove the patient from the system. This action cannot be undone. Produced by Dispense Works: https://dkb.posworks.com.au/Content/Home.htm
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Patient Accounts in Dispense Works
POS Works Customer Accounts can be created and linked in Dispense Works through Patient Maintenance[F8]. Patient Accounts can be accessed by selecting the Patient Accounts tile to the right of the screen. Patient Account Features When a patient has an account linked in Dispense Works, POS Works Customer Maintenance can be opened directly from a patient profile by clicking the Customer Maintenance button. When a patient has a Customer Account and/or a Work Cover Account recorded and a script is completed, the following prompts will appear: Selecting Yes will directly charge the Work Cover Account. Selecting No will prompt you to charge the script to a Customer Account, or to send the script directly to the register. Note: Auto Charge will be disabled when a patient is linked to a Work Cover Account. If the Credit Limit is being exceeded a pop-up will be displayed to alert you and ask if you would like to continue to charge the account. When prescriptions are charged to an account, the price on the dispensing label will be displayed with an asterisk (*) if charged to a Customer Account or a caret (^) if it has been charged to a Work Cover Account. When prescriptions have been charged to a Patient Account or Work Cover Account, an ACC or W/C, respectively, will be shown in the Price column of Medication History[F2]. Produced by Dispense Works: https://dkb.posworks.com.au/Content/Home.htm